We believe in making the process as seamless as possible. While we can often provide a rough estimate over the phone based on your description, please note these are preliminary figures and are not final. To give you a firm, accurate price, after speaking over the phone, we come directly to your home or business to meet with you, take precise measurements, and evaluate the surface conditions. By seeing the project in person, we can provide you with a professional, on-the-spot quote that ensures there are no surprises and that you have all the information you need to move forward immediately.

We are happy to travel for projects! Please note that for locations outside the immediate Niagara region, a travel surcharge may be applied to cover transportation and fuel costs for our team.

Absolutely. For your peace of mind and ours, we are fully insured with

$5 million in liability coverage and are in good standing with WSIB (Workplace Safety and Insurance Board). We believe that a premium service should include premium protection, ensuring that your property and our team are completely covered from the moment we arrive until the project is finished.

We exclusively use high-quality premium lines from trusted brands like Sherwin-Williams, Benjamin Moore, and Dulux. These products are specifically chosen for their ability to withstand Niagara’s unique climate, from our humid, lakeside summers to our freezing, damp winters.

Our team recommends specific finishes that resist moisture, mildew, and UV fading to ensure your home stays beautiful for years. While we have our go-to premium standards, we are always happy to gear our process toward your preferred products if you have a specific brand in mind.

Absolutely. Every project we undertake includes comprehensive prep and cleanup as a standard part of our premium service. Before a brush even touches the wall, we meticulously protect your furniture and flooring with professional grade drops and plastics, while repairing minor surface imperfections to ensure a flawless foundation. Our goal is simple: to treat your property with the highest level of respect so that when we’re done, the only thing you notice is your beautifully transformed space and a spotless home.

To ensure every project receives our full attention and premium finish, we typically book 3–4 weeks in advance during our peak spring and summer seasons, with slightly longer lead times for large commercial jobs. This window allows us to properly assess your site and source the best materials for the Niagara climate, though we always strive to accommodate tighter timelines whenever possible. If you have a small residential project or a time-sensitive business refresh, please reach out (we often utilize "gap days" in our schedule to fit in smaller jobs) and will do our best to make your timeline work.

That is entirely up to you. Many of our clients prefer to provide a key or code so they can go about their day while we transform their space. We only require you to be present for a brief walkthrough at the start of the project to confirm final details, and again at the very end to ensure you are 100% satisfied with the finish. As trusted professionals, we maintain a secure, clean job site and will ensure your home is locked up tight when we head out for the day.

Yes, to officially secure your dates on our production calendar, we require a 25% deposit upfront. This allows us to commit our team to your project and source your specific premium materials. For larger projects spanning several days or weeks, we may request a progress payment as we hit specific milestones. The final balance is only due once the project is completed and you’ve done a final walkthrough with us. We accept various payment methods, including e-transfer, to make the process as convenient as possible.